Contact Us

Get In Touch with Purely Bag Charms

Whether you have a question about an order, need style advice on layering your charms.

Email Support (Recommended)

The best way to reach our dedicated Customer Support Team is via email. We aim to answer all inquiries quickly and accurately.

  • Email Address: info@purelybagcharms.com

  • Response Time: Our dedicated customer support team will reply within 24-48 hours, Monday through Friday.

Contact Purely Bag Charms

You can contact us via:

  • E-mail: info@purelybagcharms.com

  • Phone: +1 949 413 8122

  • Instagram: @purelybagcharms

  • Facebook: @purelybagcharms

We reply to all customer inquiries within 24-48 hours, Monday through Friday.

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (EST)

Global Support Hours

  • US (EST): Monday to Friday, 9:00 AM – 5:00 PM

  • United Kingdom (GMT/BST): Monday to Friday, 2:00 PM – 10:00 PM

  • Australia (AEST/AEDT): Monday to Friday, 12:00 AM – 8:00 AM

  • We aim to respond to all international inquiries within 24-48 business hours.

International Phone Support

  • From USA: 949-413-8122

  • International: +1 949 413 8122

  • (Please note: Standard international calling rates may apply. We recommend email for the fastest support.)

Business Address

This address is used for legal compliance, verification, and official correspondence.

  • Business Name: Purely Bag Charms

  • Address: 110 Onyx Ave, Newport Beach, CA 92262, USA

Service Areas Purely Bag Charms is a US-based company proudly serving customers in the United States, United Kingdom, and Australia. All legal correspondence and returns are managed through our California headquarters.

Frequently Asked Questions

Before reaching out, please check our FAQ page! We've answered our most common questions regarding:

  • Shipping and delivery times

  • Returns and exchanges

We look forward to hearing from you!